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On August 26, 2011, the Kijiji Privacy Policy was updated. Please take a few minutes and review the revised policy. If you have any questions, please contact us. If you do not accept this revised policy, Kijiji may not be able to provide you with our service. Accordingly, you may close your account here.

This privacy policy describes how the Kijiji website, tools, applications, and services (*Kijiji*) handle your personal information. Kijiji collects, uses, and shares personal information to help Kijiji work and to keep Kijiji safe (details below). This policy is effective August 26, 2011. To view the previous policy, click here.

Binding Corporate Rules. In addition to the privacy practices set out in this Privacy Policy, eBay Inc. has established a set of Corporate Rules (also referred to as Binding Corporate Rules), approved by a number of European Union privacy regulators. These Corporate Rules are a commitment by eBay Inc. to adequately protect your personal information regardless of where the data resides, and depending upon your location, may provide additional privacy rights through your privacy regulator or a court. If you would like additional information regarding the Corporate Rules contact us via the contact details below.
Collection. Information posted on Kijiji is obviously publicly available. Our servers are located in the United States, European Union and elsewhere in the world where Kijiji has facilities. Therefore, if you choose to provide us with personal information, you are consenting to Kijiji's collection, use, disclosure of your personal information and to the transfer and storage of that information on our servers in the United States, the European Union, and elsewhere in the world where Kijiji has facilities. Kijiji collects and stores the following personal information:
  • email address, phone numbers, physical contact information, and (depending on the service used) sometimes financial information (including credit card and billing information);
  • computer sign-on data, statistics on page views, traffic to and from Kijiji and ad data (all through cookies - you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
  • other information, including users IP address and standard web log information.
Use. Kijiji uses users' personal information to:
  • provide our services;
  • track, confirm and fulfill purchases;
  • resolve disputes, collect fees, and troubleshoot problems;
  • encourage safe trading and enforce our policies;
  • customize, measure, and improve user experience and our services, content, and advertising;
  • deliver targeted marketing, service updates, and promotional offers to you according to your preferences;
  • do other things for users as described when Kijiji collects the information.

Disclosure. Kijiji doesn't sell or rent users' personal information to third parties for their marketing purposes without users explicit consent. Kijiji may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety. Kijiji may also share personal information with:
  • corporate affiliates who help detect and prevent potentially illegal acts and provide joint services. (Our corporate affiliates will market only to users who ask them to).
  • service providers who help with our business operations.
  • third-party websites and publishers so ads (or the content of the ads) published on Kijiji can also be published on a broader array of venues or information vehicles.
  • Kijiji Deal merchants who require information on the Kijiji Deals customers who purchased their offer so that the offer can be fulfilled. In such cases, the Kijiji Deal Merchants are only permitted to use this information for Kijiji Deal transaction-related purposes that are not unsolicited commercial messages.

Communications and email tools. You agree to receive marketing communications from us unless you tell us that you prefer not to receive such communications. If you don't wish to receive marketing communications from us, simply indicate your preference by following directions provided with the communication. You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our Terms of Use or Privacy Policy. Kijiji may automatically scan and manually filter messages sent via our communication tools for malicious activity or prohibited content, but Kijiji does not permanently store such messages. Kijiji Canada reserves the right to delay replies in cases of suspected fraudulent activity or violations of the Kijiji Terms of Use and/or to refuse to transmit messages. If you use our tools to send content to a friend, Kijiji doesn't permanently store your friends' addresses or use or disclose them for marketing purposes. To report spam from other users, please contact customer support.

Access, Modification, and Deletion. You can see, modify or erase most of your personal information by reviewing and modifying your posting or account status page, by signing on to My Kijiji or by contacting customer support to review any personal information Kijiji stores that is not available on Kijiji. There may a charge associated with such requests but these will not exceed the amounts permitted by law. Kijiji deletes personal information when Kijiji no longer needs it for the purposes we described earlier. Kijiji retains personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back. If you have further questions, you can write to the Data Controller:

    Marktplaats BV - Privacy Policy Requests
    Wibautstraat 224-2, 1097 DN
    Amsterdam, The Netherlands

or you may contact customer support.

Transfer of Personal Data to Other eBay Companies. We may share your information with members of the eBay Inc. corporate family - like eBay or PayPal - to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services.

Security. Kijiji uses lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing's perfect, so Kijiji makes no guarantees.

Cookies. Kijiji or our service providers may use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:
  • Kijiji offers certain features that are available only through the use of cookies.
  • Kijiji uses cookies to help identify you and maintain your signed-in status.
  • You are always free to decline cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. For more information on your choices about accepting cookies, consult your browser help function.
Kijiji sometimes works with service providers who may place cookies on your computer to serve and measure the effectiveness of ads on our or our advertising partners' behalf and collect anonymous information about how you use websites owned by Kijiji and its affiliates. This information allows them to help us customize our content and advertising. Kijiji does not allow these companies to collect any personal information about you using these cookies. For more information about why Kijiji uses cookies, see Cookie, Web Beacons, and Your Privacy.

General. Kijiji may update this policy at any time, with updates taking effect when you next use the site or after 30 days, whichever is sooner. If Kijiji or our corporate affiliates are involved in a merger or acquisition, Kijiji may share personal information with another company, but this policy will continue to apply. Send questions about this policy to customer support.